Case: A leading global talent development corporation contracted with SPA to test its e-Learning portal that can centrally manage and coordinate learning through the web.

Challenge: In addition to application being large and complex, there was incomplete documentation leading to part exploratory testing, numerous work flows leading to an explosion of test cases, an overly complex project management environment, and a lack of real data around user statistics.

Solution: SPA conducted structured brainstorming sessions with internal experts to leverage experiences gained in other projects to arrive at a best solution and a combination of roles and skills, managed tasks to meet the deadline, and quality parameters:

• Created multiple teams to understand and document workflows into flow diagrams
• Leverage Risk-based Prioritization by running test scenarios by risk (as per usage of the learning) and wrote test cases based on risk perception in the scenarios
• Used exploratory testing effectively to cover large number of scenarios
• Implemented structured processes and reusable scripts that the client can continue using even after SPA has completed project.

Results: The application was released to production with all high risk scenarios completely covered. The customer was extremely satisfied with the level of confidence on the application usability, availability and performance with failover and headroom. This confidence was further enhanced when ZERO defects were uncovered in UT.

Other Examples

• Full testing of commercial LMS infrastructure product
• Testing of specialized LMS security framework
• Content testing for integrated voice and text
• Full testing of CD-based e-Learning application
• Full testing of online exam site
• Full testing of various custom corporate e-Learning portals