Case: Leading independent testing and interop facility offering a complete suite fo testing services for IP (VoIP)/Packet Cable and other next generation advanced services.

Challenge: Client tasked SPA team to perform regression test on a periodic interval . There was no room for errors or downtime as these could adversely impact client image.

• High volume of inflow of sales orders and storage of skilled resources and maintaining project profitability against the high cost of hiring additional skilled resources
• Challenging timelines and rapidly changing envrionment
• Challenges of putting team with various complex technologies including VoIP, SIP, MGCP, SS7, ISDN

Solution: The client leveraged SPA as a full outsource partner, with all work performed at SPA facility. As part of the project, SPA:

Results: The client had an immediate advantage of leveraging SPA expertise. SPA made timely delivery with high quality increase client margins. The client could provide interop servcies to its customers on a 24*5 basis with the help of our offshore resources. Leveraging SPA proprietary Q-Pattern IP and Risk-based Prioritization methodologies, the team was productive from week 1. SPA team detected a large number of functional defects helping client delivery quality product.. The appropriate use of tools and optimization of testing plan using appropriate test methods resulted in the project finishing ahead of its stated deadline.